When you place a pre-order, you are securing an exclusive set from an upcoming release not yet in inventory. Full payment is collected at checkout, and all pre-order sales are final. This limited edition set is available in extremely small quantities. Reserving early ensures your place in this exclusive offering and helps us plan production just for you.

Should any significant updates arise, we will inform you promptly. Our team is always available if you have any questions.

if your order arrives damaged, please contact us at info@threesuits.com within 7 days of delivery. Requests submitted after this timeframe may not be eligible for replacement or refund. 

Return shipping costs are the responsibility of the customer. Returns that do not meet the above criteria will not be accepted. We reserve the right to decline a refund or exchange if the item is not returned in its original condition.

Refunds & Processing

Approved refunds for damaged or lost items will be issued to your original payment method. Please allow time for bank or credit-card processing after we issue the refund.

Contact Us: For questions or assistance with our returns policy, please contact:info@threesuits.com

Tile Care Instructions

With proper care, your acrylic tiles will stay clear, vibrant, and smooth for years to come. Handle your tiles with clean, dry hands. Avoid prolonged direct sunlight to preserve color. Keep away from heat and do not leave in hot vehicles. Wipe with a soft microfiber cloth for fingerprints or smudges. For deeper cleaning, use a lightly damp cloth with water or mild soap. Dry immediately to prevent water spots. Avoid alcohol, acetone, glass cleaners, or chemical solvents.

Mat Care (a few thoughtful suggestions):
Crafted from durable neoprene, your mat is designed to hold up beautifully. For the occasional spill, place it in the washing machine on a cold, delicate cycle with a mild detergent, washing it on its own. Once complete, lay flat to air dry and allow up to 24 hours for it to fully dry.
For everyday upkeep, a gentle spot clean or quick lint roll will keep it looking its best.
While we can’t guarantee every stain will lift, this is a reliable place to start.

Returns Policy

Thank you for choosing threesuits. We take great pride in creating thoughtfully-designed products and providing an elevated customer experience.

Once an order has been placed, we are unable to offer refunds. We do not accept returns or exchanges unless an item arrives damaged or is confirmed lost in transit. Every order is prepared and packaged with great care, but we understand that rare issues can occur —and we are here to support you should that happen.

As a small, design-driven brand, we craft our products with care— occasional minor graphic inconsistencies may occur. These variations are not eligible for refunds or exchanges. We appreciate your understanding and continued support as we create unique, artisan-quality pieces.

Refunds & Processing

Approved refunds for damaged or lost items will be issued to your original payment method. Please allow time for bank or credit-card processing after we issue the refund.

Contact Us: For questions or assistance with our returns policy, please contact: info@threesuits.com

This policy is subject to change without notice. We encourage you to review it periodically for updates. Thank you for your understanding and for supporting threesuits.